Korea Business News Agency - NSP NEWS AGENCY.

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(Seoul=NSP NEWS) = Kiwoom Securities has experienced its second mobile trading system(MTS) outage this year, reigniting controversy over its operational stability. This recurrence comes just six months after the previous computer system failure in April.

Kiwoom Securities’ MTS ‘Youngwoongmun S#’ experienced an outage for approximately 30 minutes starting at 10:20 PM on the 6th. During this time, major AI-related stocks plummeted on the U.S. stock market amid spreading concerns about an ‘AI bubble,’ but many Kiwoom Securities investors voiced complaints that they were unable to respond in time.

Kiwoom Securities announced on the night of the 6th through an app notice that it was investigating some instability in accessing its MTS app, and recommended that customers who were having difficulty accessing the app update and reinstall before using it.

A Kiwoom Securities official said, “The app access failure that occurred for about 30 minutes was immediately resolved through the use of our own trading system(‘Youngwoongmun SG’, HTS, etc.),” and “There are reports that the error continued until the morning of the 7th, but trading was conducted normally after 10:50 PM.”

When asked if this was the second system failure this year following the one in April, a Kiwoom Securities official drew a line, stating, “The scale of damage and duration differ between April and now.”

Kiwoom Securities announced plans to allocate an additional 30 billion won to IT system investments following a two-day IT outage in April. However, with another system failure occurring in the latter half of this year, Kiwoom Securities is expected to face renewed scrutiny over the app's operational stability issues that arose in the first half of the year.

By Soon-ki Lee(s8789@nspna.com) and Seongsu Lim(forest@nspna.com)

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